Anaclaudia Cervantes
Transforming Employee Experiences through Value Driven ITSM Solutions
- Role
- Senior Business Development Manager at Freshworks
- Location
- Denver, CO, US
- LinkedIn followers
- 500 followers
About Anaclaudia Cervantes
I have over 10 years of sales, service and operations experience that spans across various industries including education, hospitality and IT software. I started my career in sports sales and transitioned to the SaaS world in 2021, holding management and individual contributor roles. At Freshworks, I currently work with IT leaders to help boost their help desk agent productivity and improve their customer experience.Sports, traveling, live events and people development are my passions.
Experience
Senior Business Development Manager
Jul 2025 — Present · Denver, CO, US
Q3 2025 Quota Attainment-100%Q4 2025 Quota Attainment-152%32 Sales Accepted Opportunities in Q4 2025-Denver office RecordQ1 2026 Overall Attainment-154%(SAO/Pipeline/Closed Won Bookings)
Education
Florida State University
Bachelor of Science (BS), Sport Management
2005 — 2009
University of Central Florida
Master of Science (MS), Criminal Justice
2009 — 2011
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