Anabelle Denault

Client Success Manager | E-Commerce | SaaS | AI

Role
Client Success Manager at Findmine
Location
Miami, FL, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Anabelle Denault

I’m a Senior Enterprise Customer Success Manager with 6+ years of experience driving…

Experience

  1. Client Success Manager

    Findmine

    Feb 2023 — Present

    Own the full post-sale lifecycle for mid-market to enterprise SaaS clients, with a focus on driving long-term retention and expansion.• Partner closely with Product and Engineering to translate customer feedback into roadmap decisions, influencing feature development across key accounts.• Lead onboarding strategy and create scalable training documentation to accelerate time-to-value and increase product adoption.• Presented customer insights and health metrics to leadership, aligning customer success with business goals and revenue targets.• Act as internal advocate and escalation point across multiple departments, ensuring a seamless client experience and contributing to operational improvements.

Education

  • Florida International University - College of Business

    Bachelor of Business Administration - BBA

Skills

  • Advertising
  • Microsoft Office
  • Project Management
  • Microsoft Excel
  • Powerpoint
  • Research
  • Online Marketing
  • Teamwork
  • Microsoft Word
  • Public Speaking
  • Customer Service
  • Online Advertising
  • Leadership
  • Photoshop
  • Management
  • Real Estate License

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Anabelle Denault — Client Success Manager at Findmine in Miami, FL, US | Unifers