Anabela MacHado
VP, Operations Manager - Improve Operational Service & Delivery. Focused on Cost Savings and Employee Engagement
- Role
- Vice President, Manager Loan Servicing at Webster Bank
- Location
- Hartford, CT, US
- LinkedIn followers
- 500 followers
Experience
Vice President, Manager Loan Servicing
Jan 2012 — Present · New Britain, CT, US
Served as liaison for Loan Servicing, Closing, Underwriting and Quality Control departments, as well as with attorneys, secondary marketing investors and brokerage firms;• Responsible for the receipt of CRA loan purchase files and trailing documentation;• Managed the payoff department to ensure timely preparation of payoff figures and the preparation and recordation of releases of mortgages for residential loans based on applicable state requirements;• Managed the customer service help desk for small business, residential and consumer loans;• Managed the escrow account servicing for small business loans to ensure the tracking and payment of insurance and taxes;
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