Ana Batún Fuentes
Associate Director for Quality Assurance @Global Refuge
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WORK HISTORY
Associate Director for Quality Assurance @Global Refuge
Baltimore, MD, US
EDUCATION
Universidad de Málaga
Diplomatura en Trabajo Social
SKILLS
ABOUT ANA BATÚN FUENTES
Senior leader with 17+ years of experience overseeing quality assurance, compliance, and multi-site program operations within federally funded human services programs. I specialize in leading cross-functional teams, implementing monitoring and evaluation systems, and ensuring programs meet complex regulatory and contractual requirements. My work focuses on strengthening program performance, improving data quality, and supporting organizations in delivering high-impact services at scale. Throughout my career, I have: • Led quality assurance, data, and compliance functions across multi-site programs • Designed and implemented monitoring systems to assess performance and mitigate risk • Managed corrective action processes and supported continuous quality improvement • Coordinated reporting aligned with federal requirements and performance metrics • Delivered training and technical assistance to internal teams and external partners I bring a strong ability to translate complex requirements into actionable systems, support teams through change, and drive measurable improvements across programs. I am particularly interested in roles focused on program management, compliance, quality improvement, and federally funded initiatives
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