Ana Wiechers

Customer Experience Exec

Role
Member of Program Staff at OpenAI
Location
San Francisco, CA, US
LinkedIn followers
500 followers

About Ana Wiechers

Currently leading the Customer Experience organization at Mercury. Prior to that spent time at Zendesk doing Customer Experience, Customer Trust, Incident & Escalation Management, BCP work, building out Enterprise support programs, and a whole bunch of other cool things.

Experience

  1. Member of Program Staff

    OpenAI

    Jan 2025 — Present

    Leading Support Operations - Partner & Vendor Management- Program Management- System Operations- Launch Readiness

Skills

  • Direct Sales
  • Sales Operations
  • Customer Retention
  • Customer Experience
  • Leadership
  • Networking
  • Wireless
  • Customer Relationship Management (Crm)
  • Cellular Communications
  • Call Centers
  • Coaching
  • Customer Satisfaction
  • Cross-Functional Team Leadership
  • Sales Process
  • Mobile Devices
  • Telecommunications
  • Vendor Management

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