Ana Palmer

Sr Strategic Relationship Manager @American Express Global Business Travel

Miami, FL, US
MOBILE NUMBERS
+17•••••••55

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WORK HISTORY

Mar 2022 — Present

Sr Strategic Relationship Manager @American Express Global Business Travel

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Miami, FL, US

As a Client General Manager within GBT I am responsible for driving continued mutual value to the buyer-seller relationship through the development and ownership of a holistic overall relationship strategy. Client facing role with the ultimate goal of driving mutual growth, ensuring alignment and seamless interaction within the GBT organization, such as Meetings & Events, Consultancy, GBT Travel Partner Network, etc.

SKILLS

CreditExpense ManagementEmvBankingPayment CardsPayment GatewaysRetail BankingStrategyE-CommerceMobile PaymentsSalesforce.comPayment Card ProcessingFinancial Management ServicesCustomer ExperienceRelationship ManagementDirect MarketingStrategic Corporate PhilanthropyCall CentersCustomer Relationship Management (Crm)Product ManagementAnalyticsBusiness Relationship ManagementCardsStrategic PartnershipsSegmentationCredit CardsTransaction ProcessingElectronic PaymentsFinancial ServicesCrmMerchant ServicesE-PaymentsLoyalty ProgramsPayment SystemsCustomer AcquisitionAcquiringCustomer RetentionPaymentsDebit Cards

ABOUT ANA PALMER

Accomplished senior level executive with over fifteen years of relationship sales management, people leadership, marketing experience in travel, tourism, merchant and credit card payment industries in North America, the Caribbean and South America.

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