Ana Medina

Referral Coordinator- Specialty Clinics @Eskenazi Health

Indianapolis, IN, US

Receives and places inbound and outbound telephone scheduling calls Responsible for but not limited to the following: Identifying the patient within Eskenazi Health Network Adapting activities/behaviors to reflect and ensure adequate service appropriate to the age of the patient served Utilizing Wystech referral system to send referrals to other clinics and retrieve referrals Scheduling physician ordered non- surgical procedures and tests and utilizing knowledge of third party payers and CPT, HCPCS, ICD9, and modifier codes, ensures that diagnoses meet criteria for reimbursement Verifying patient’s insurance eligibility and benefits either electronically or by telephone

East Chicago Central

High School

Indiana University-Northwest

Bachelor’s Degree