Ana Beatriz Fonseca

Digital Customer Support Associate @Cummins Inc.

Provo, UT, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jul 2024 — Present

Digital Customer Support Associate @Cummins Inc.

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Columbus, IN, US

Perform deep-dive analyses of customer vehicle fleets, delivering data-driven recommendations to improve fleet performance, optimization, and operational efficiency- Support customers by troubleshooting issues and communicating clear resolutions to improve satisfaction- Translate technical findings and root-cause analyses into clear, actionable communications for internal teams and external stakeholders, ensuring alignment and transparency- Designed GTM and adoption plans for the EBU Powertrain Digital organization\'s Connect Site and Digital Newsletter, including templates and comms strategy.

ABOUT ANA BEATRIZ FONSECA

I am a marketing, communications, and enablement professional with a strong foundation in…

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Ana Beatriz Fonseca — Digital Customer Support Associate at Cummins Inc. in Provo, UT, US | Unifers