Ana Avila

About Ana Avila

An Administrative & Office Services Professional well respected as a top-performing, team…

Experience

1. Administrative Client Relations

   Lockton

   Jan 2008 — Present · New York, NY, US

   Providing outstanding client service and demonstrating to effectively build rapport and establishing communication with each client. Analyzing and understanding the relationships within Lockton to better service the organization. A professional who takes responsibility and reflects the quality of her skill-set. Able to recognize and find solutions to existing problems; creating opportunities for success. In a changing business environment, I am willing to embrace change and welcome new ideas as Lockton expands its business incentives. Demonstrating excellent time management as well as organizational abilities in order to prioritize business deadlines and complete all tasks efficiently. Identifying barriers to completely assign tasks withing the budget and complete within a given time-frame. Training of new team members and informing them of company policy. I can be trusted with highly confidential information with the utmost care and discretion. An energetic individual with an entrepreneurial-drive that can improve operational results by effectively and efficiently getting the job done. Performing analysis and interpretation of written documentation in order to understand the actions needed to be taken. Participate actively in strategic initiatives within the organization. Supervising and administering an all level-support to departments including seeing to correspondence and time management agendas.

Skills

• Professional Liability
• Microsoft Excel
• Insurance Brokerage
• Bilingual-English/Spanish
• Commercial Lines
• Insurance
• Microsoft Office
• Commercial Insurance
• Client Relations Skills
• Professional Typing Rate of 75wpm
• Property & Casualty Insurance
• Problem Solving
• Analysis
• Scheduling Management
• Executive Level Administrative Support