An Nguyen
Sr Manager Collections @Zuora
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WORK HISTORY
Sr Manager Collections @Zuora
Redwood City, CA, US
Own end-to-end collections strategy (Dunning, Dispute Resolution, Write-Off) for all customer segments.Own and optimize AR ToolingMaintain AR Metrics for DSO, agingSupport for External Audits
EDUCATION
UCLA Extension
Business Administration and Management, General
SKILLS
ABOUT AN NGUYEN
As an accomplished leader of Collections and Payment Operations, I help drive financial excellence for Zuora\'s Quote-to-Cash (Q2C) team,\"Team Money.\" By leveraging Zuora’s own products, I lead strategic initiatives and process improvements that significantly enhance operational workflows and strengthen the company’s financial health. My leadership style is to serve with empathy and humor, fostering a high-performing team that works hard, has fun, and wins as One Team.
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