Amy E. Young
Managing Director @Friedman Real Estate
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WORK HISTORY
Managing Director @Friedman Real Estate
Direct operations/performance of a highly challenged multifamily portfolio, guiding 130+ in managing adiverse collection of market-rate assets consisting of high-performing and opportunity properties.Develop/execute strategies to maximize property value, rental income, and occupancy; improveresident experience, relations, and retention; and increase property NOI. Expanded leadership roleincludes multifamily marketing, regional facilities maintenance, culture change, and opportunityidentification/implementation:Currently focused on turnaround of a distressed, unfunded portfolio. Cut delinquency 21%,increased occupancy 13%, and achieved 56% retention to date.Executed $1M in capital improvements, transforming 3 distressed properties into higher-quality assets.Doubled utility billback income in 3 months; conducted audits and implemented additionaleligible billback charges. Rolled out a flooring rebate program projected to generate $250K/year.Named Q2 Project Honeycomb leader for interdepartmental generation of new business.Deployed a BI platform that measured KPI progress and strengthen strategic planning/forecasting. Identified a $250K/year opportunity in technology upcharge revenue for subscribers.Elevated company’s visibility, market share, and reputation for its attention to detail andhyperresponsiveness in addressing and resolving clients’ and property residents’ requests/needs.Recognized as company’s leading LinkedIn influencer; enhanced platform presence byimproving the content and cadence of posting activity. Inspired corporate marketing team toreplicate efforts for company’s primary profile.Co-designed initiatives that strengthened company culture, including launch of 2 culture-focused committees at the regional and director staff levels.Helped drive culture change and engagement; posted daily content on Viva Engage motivating,recognizing, and supporting company and team members.
EDUCATION
Central Ohio Technical College
Associate of Arts - AA
ABOUT AMY E. YOUNG
HOW I CONTRIBUTE VALUE IN MY CURRENT ROLE: As Vice President of Property Management at…
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