Amy Shaffer

About Amy Shaffer

Helping individuals navigate complex systems in education and human resources is where I thrive. Whether it\'s finding the right program, resource, or next step, I enjoy connecting people with the tools and information they need to move forward. I hold a Master of Arts in Social Sciences with a focus on Organizational Psychology, my professional background spans human resources, enrollment services, and administrative operations. Currently, I work remotely as an Enrollment Specialist, where I support prospective students through the admissions process and collaborate with university partners to ensure a seamless experience. I’m a mission-driven professional known for my organization and resourcefulness, seeking remote or hybrid opportunities in HR support, career services, higher education, or nonprofit operations; roles where I can continue making a meaningful, people-centered impact.

Experience

1. Enrollment Specialist

   Antioch University

   Oct 2023 — Present

   Serve as the first point of contact for prospective students at Antioch University.• Make 60–100+ outbound calls daily to engage students, answer questions, and schedule advising appointments.• UseSalesforce TargetX to document student activity and maintain enrollment pipeline accuracy.• Coordinate closely with admissions and academic teams to streamline onboarding processes.• Deliver consistent, high-quality support while working 100% remotely.• Manage time independently and balance a high-volume workload with strong reliability.

Education

• Antioch University

  Master of Arts

• Western Washington University

  Bachelor of Arts