Wilcox Amy

About Wilcox Amy

As the Chief Operating Officer at Crimson Design Group, I oversee the daily operations and strategic direction of a leading design and construction firm that delivers high-quality and customized solutions for residential and commercial clients. With over 15 years of experience in project and product management, business process improvement, financial management, and technology utilization, I bring a unique combination of skills and expertise to the role. My mission is to drive client success and operational excellence by identifying and implementing best practices, optimizing IT costs and performance, enhancing customer relationships, and leading and collaborating with a diverse and talented team. I have a proven track record of delivering results that save money, improve efficiency, and increase satisfaction for internal and external stakeholders. For example, in my previous role as Director of Product Services and Network Operations at Safelite AutoGlass, I led a 12-member IT integration team that leveraged various systems to increase productivity and achieved over $250K in annual savings. I also partnered with key clients to review and improve their business processes and experiences. I am passionate about teamwork, mentorship, and innovation, and I strive to create a positive and empowering work environment for everyone.

Experience

1. Chief Operating Officer

   Crimson Design Group

   Jun 2021 — Present

Education

• Ohio Dominican University

  Bachelor of Business Administration (B.B.A.)