Amy Wells
Enterprise Sales | Customer Success & E-commerce Leader | Driving Vendor Partnerships & Revenue Growth
- Role
- Senior Account Executive at Elastic Path
- Location
- San Francisco, CA, US
- LinkedIn followers
- 500 followers
About Amy Wells
With 17+ years in e-commerce and SaaS, I’m a results-driven leader specializing in customer success, enterprise sales, and vendor partnerships. At True Fit, as a senior member of the Enterprise Sales and Customer Success teams, I’ve partnered with top retailers like Macy’s and Lululemon, negotiating six-figure contracts and achieving 110% Net Revenue Retention through data-driven personalization and optimized customer journeys. My 10+ years in site merchandising for brands like Walmart.com, TravelSmith, and Bambeco honed my expertise in e-commerce strategy, conversion optimization, and P&L ownership, consistently meeting financial targets.Areas of ExpertiseSaaS IntegrationsEnterprise Account ManagementEnterprise SalesSite MerchandisingClient Success & Customer ExperienceMobile Platform Design & PersonalizationStrategy Implementation & A/B TestingDigital Marketing & Web AnalyticsMarket/Trend Analysis & Roadmap PlanningProcess Improvement & Interpersonal RelationshipsI’m passionate about driving meaningful results, building lasting relationships, and shaping the future of retail innovation.
Experience
Senior Account Executive
Sep 2025 — Present
Education
Novato High School
General Education
1996 — 2000
University of Arizona
Fine Arts, 2 and 3D Design
2000 — 2004
Skills
- Brand Development
- Search Engine Optimization (SEO)
- Styling
- Multi-Channel Marketing
- Interpersonal Leadership
- Pricing Strategy
- Trend
- Customer Service
- Omniture
- Retail
- Web Analytics
- Brand Management
- Cross-Functional Team Leadership
- User Experience
- Visual Merchandising
- E-Commerce
- Online Marketing
- Site Merchandising
- Interior Design
- Fashion
- Customer Experience
- Email Marketing
- Management
- Merchandising
- Brand Awareness
- Jewelry Design
- Apparel
- Forecasting
- Catalogs
- Social Media Marketing
- Trend Analysis
- Profit
- Sales
- SEO
- Digital Strategy
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