Amy Smith
Dedicated professional with 20+ years in public safety software, passionate about technology for law enforcement & public safety agencies. Expertise in Dispatch, CAD Administration & Solutions Implementations.
- Role
- Software Consultant at National Public Safety Group
- Location
- New Bern, NC, US
- LinkedIn followers
- 500 followers
About Amy Smith
Professional with 20 years experience primarily in public safety software.~Specialized experience in: Quality Assurance Test Planning and Testing, Technical and User Documentation Development, User Training (Internal and External Agencies), 911 System Configuration, CAD Response Plans, CAD Consolidation and CAD Administration.
Experience
Software Consultant
Jan 2026 — Present · New Bern, NC, US
Education
Clayton State University
Private Investigation
2008 — 2008
New Bern High School
Diploma
1992 — 1994
Skills
- Software Project Management
- Regression Testing
- Emergency Management
- Project Planning
- Windows
- Test Planning
- Program Management
- Sql
- Quality Center
- Computer Aided Dispatch
- Data Analysis
- Software Development Life Cycle (Sdlc)
- Cad Administrator
- System Administration
- Microsoft Sql Server
- Software Documentation
- Sdlc
- Defect Tracking
- Integration
- Manual Testing
- Requirements Analysis
- Process Improvement
- Management
- Team Building
- Quality Assurance
- Microsoft Office
- Databases
- Sql Report Writing
- Government
- Sharepoint
- Training
- Testing
- Public Safety
- Product Management
- Troubleshooting
- Team Leadership
- System Testing
- Business Analysis
- Leadership
- Supervisory Skills
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