Amy Johnson Lueck

Client Success Executive @Turningpoint Consulting

Lake Benton, MN, US
EMAILS
a•••••@turningpointconsulting.com
MOBILE NUMBERS
+15•••••••47

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WORK HISTORY

Dec 2022 — Present

Client Success Executive @Turningpoint Consulting

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St Louis Park, MN, US

Dedicated leader with a servant leadership approach, focused on empowering and supporting team members to achieve their full potential. Reporting to the CFO, engage with client(s) on a regular basis to ensure successful delivery of technology program objectives and associated business processes.• Lead the delivery of large-scale ERP implementations, system integrations, and business process optimization.• Collaborate with cross-functional teams including IT, finance, supply chain to align ERP capabilities and enterprise strategy.• Drive the program governance, risk management, resource planning and stakeholder engagement across multiple workstreams.• Define and oversee project delivery frameworks (Agile, Waterfall, or Hybrid), ensuring on-time and on-budget execution.

EDUCATION

2003 — 2005

UMN Carlson School of Management

MBA, Business, Marketing, Strategy

1996 — 1999

St. Cloud State University - Herberger Business School

B.S., Business Computer Information Systems

SKILLS

Systems AnalysisBusiness Process ImprovementProgram ManagementStrategyE-CommerceProduct DevelopmentAnalysisCross-Functional Team LeadershipMobile Phone AppsBankingRisk ManagementBudgetsIntegrationProject Portfolio ManagementTechnical MarketingDigital MarketingProject ManagementFintechProblem SolvingMartechBusiness ProcessStrategic PlanningDigital StrategyProduct ManagementSoftware DocumentationSdlcMobile DevicesRequirements AnalysisBuilding RelationshipsDebit CardsTechnical Product ManagementTestingFinancial RiskPaymentsBusiness RequirementsRelationship ManagementProduct OwnerMarketingBusiness AnalysisIT Strategy

ABOUT AMY JOHNSON LUECK

As a dedicated Client Success Executive at Turning Point Consulting, my mission revolves around servant leadership, where empowering and supporting my team to excel is paramount. We collaborate closely with clients to ensure technology programs deliver on scope, budget, and schedule. My role, reporting to the CFO, is instrumental in leading Steering Committees and Core Teams, ensuring the alignment of business processes with technology objectives.Previously, at Flexia Payments, I drove technical and operational strategies, fostering cross-functional collaboration for product line performance and vendor integrations. My approach, anchored in operational efficiency, enabled our team to scale effectively. Through these experiences, my competencies in program management, business analysis, and manufacturing process improvement have been honed, contributing to a strategic impact in the technology and payments sectors.

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