Amy Funk
Strategic Platform & Retail Systems Leader | Scaling Retail Systems & Fulfillment Platforms | Driving Enterprise Technical Strategy | Principal Product Manager, Technical
- Role
- Principal Product Manager, Technical at Starbucks
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Amy Funk
Seasoned Product Leader with over 15+ years of experience driving innovation at the intersection of technology and customer experience. I specialize in leading complex, high-visibility digital transformations—from building $1B delivery channels to designing technical roadmaps that save hundreds of millions in operational costs.My expertise lies in translating high-level business strategy into flawless technical execution. I thrive on building lasting partnerships across Enterprise Architecture, Engineering, and Executive leadership (VP/Dir level) to deliver integrated solutions that maximize productivity and business impact.
Experience
Principal Product Manager, Technical
Apr 2021 — Present
Own product strategy for fulfillment and order management platforms supporting thousands of daily store transactions and cross-functional engineering teams.Operational Excellence: Led the \"Smart Queue\" initiative, partnering with stakeholders to drive cafe and drive-thru service time accuracy to <4 minutes for over 80% of transactions.Technical Roadmap: Directed design and delivery of the retail message mesh for Store Foundational Services, supporting the Starbucks Production Controller.Strategic Leadership: Lead product strategy across the Fulfillment and Manage Orders organization, providing executive summaries and aligning with Dir/VP levels on long-term platform strategies and business risk.Team Growth: Actively mentor and coach Technical Product Managers, supporting promotions and contributing to a culture of upward growth.
Education
California State University, Chico
Bachelor of Science, Management Information Systems and Production Operations Management
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