Amy McCoy
Client Services Manager | Global Program Lead
- Role
- Manager, Client Services at AMS
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
About Amy McCoy
Recruiting Operations Management, Global Program Lead and Business Analyst. Consistently recognized for being an effective manager whose strengths include handling cross-functional responsibilities and identifying and implementing process improvement. Career success with building, supporting and maintaining client relationships. Clients supported include Cencora (AmerisourceBergen), Boeing, STARZ, Cisco Systems & TRUIST.
Experience
Manager, Client Services
Aug 2022 — Present · Charlotte, NC, US
Responsible for managing the delivery of global recruitment services to support hiring across a variety of sectors.(Defense, Pharmaceutical & IT)• Identify areas of process improvement, enhancement and opportunities to increase the scope of the service. Support and manage implementation of changes.• Managing financial forecasts and resources effectively in order to meet delivery and profitability goals.• Implementation support and management.• Enhance the relationship between AMS and the client by establishing effective communication channels with stakeholders.
Education
University at Buffalo
Associate of Arts and Sciences (AAS) (Millard Fillmore Collega), Human Resources Management/Personnel Administration, General
1988 — 1990
Skills
- Recruiting
- Workforce Planning
- Talent Management
- Training
- Leadership
- Technical Recruiting
- Onboarding
- Internet Recruiting
- Interviews
- Human Resources
- Applicant Tracking Systems
- College Recruiting
- Employee Relations
- Vendor Management
- Temporary Placement
- Interviewing
- Talent Acquisition
- Management
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