Amy Manning

About Amy Manning

Hi! I’m Amy, a Certified Change Management and Customer Experience professional specializing in leading cultural transformations. I served in the enterprise CIO’s Chief of Staff Office overseeing strategic programming for the global IT organization.Put simply, I champion and execute diversity, equity & inclusion, leadership development, and employee experience programs and initiatives for IT professionals while closely monitoring the pulse of IT culture.What I do best:o People & Culture: Foundationally, I believe results come through people and when people feel included, seen, and valued, results follow.o Collaboration and Communication: I’m known for creating executive buy-in, advising leadership, conducting critical conversations with tact, and leading toward consensus across the organization.o Change Management & Experience: My gift is transforming “how we’ve always done it” to “new and next” with stakeholder engagement, clear communications, and tangible outcomes.

Experience

1. Associate Relations Director

   Mars

   May 2023 — Present

   I lead the charge in enhancing the Associate experience across our global organization through creation of a supportive and collaborative workplace where Associates feel empowered, engaged, and motivated to contribute to the company\'s mission. My role is pivotal in driving strategic initiatives that promote engagement, satisfaction, and retention among our Associates.Key Responsibilities: • Strategic Leadership: Develop and implement global strategies that enhance Associate relations, driving engagement and satisfaction across all levels of the organization. • Program Development: Design and oversee initiatives aimed at improving Associate satisfaction and business performance as well as fostering a positive workplace culture. • Stakeholder Collaboration: Partner with senior leadership and cross-functional teams to align Associate relations strategies with overarching business objectives. • Data-Driven Insights: Utilize data analytics to assess Associate engagement levels, identifying areas for improvement and developing actionable plans based on insights. • Change Management: Lead change initiatives promoting a culture of inclusion, diversity, and belonging within the organization. • Communication: Foster open communication channels between Associates and leadership, ensuring feedback is heard and acted upon. • Training and Development: Oversee the development of training programs that equip leaders with the skills to effectively manage and engage their teams.Compliance and Best Practices: Ensure all initiatives comply with Mars policies and industry best practices, promoting a safe and respectful workplace.

Education

• University of Louisiana Monroe

  BA, Marketing

  1997 — 2001

• Clark Atlanta University

  MBA, Marketing

  2004 — 2006

Skills

• Marketing Research
• Positioning
• Product Development
• Project Management
• Strategy
• Feasibility Studies
• Cross-Functional Team Leadership
• Competitive Analysis
• Marketing
• Marketing Strategy
• Market Research
• Strategic Planning
• Content Management
• Strategic Consulting
• Website Development
• Analysis
• Email Marketing
• Forecasting
• Leadership
• Management
• Program Management
• Sales
• Team Building