Amy Metz

About Amy Metz

I am a Salesforce Certified Administrator with Ranger status and multiple years experience as both a solo and co-admin. I am a \"go getter\" who never stops learning and is determined to find the right answer. Skilled in Salesforce Sales Cloud, Salesforce Lightning, Salesforce Integrations, Critical Thinking, Training, and Public Speaking. Strong support professional with a Organizational Communications bachelor\'s degree focused in Business/Corporate Communications from Xavier University.

Experience

1. Senior Salesforce Administrator

   Applied Systems

   Jul 2024 — Present · Cincinnati, OH, US

   Leading a key security project to transition all user access assignments from Profiles toPermission Sets• Oversees the end-to-end implementation and administration of Salesforce initiatives,managing scope, timelines, and resources to ensure successful delivery• Effectively engages diverse audiences within the organization using varied communicationstyles and influencing mechanisms• Monitors updates from Salesforce regarding patches, expanded capabilities, and newproducts to keep system up to date-

Education

• Xavier University

  Organizational Communications, Business/Corporate Communications

  2002 — 2006

Skills

• Data Analysis
• Employee Training
• Microsoft Office
• Training
• Problem Solving
• Teamwork
• Account Reconciliation
• Public Speaking
• Microsoft Excel
• Deductive Reasoning
• Communication
• Critical Thinking
• Payroll
• Customer Service
• At Multitasking