Amy Armata
Principal Analyst - Pediatric Physicians Organization at Children s (Ppoc) @Boston Children's Hospital
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WORK HISTORY
Principal Analyst - Pediatric Physicians Organization at Children s (Ppoc) @Boston Children's Hospital
Boston, MA, US
Viewed as PPOC’s expert resource around Cadence, Prelude, Referrals and MyChart; lead MyChart Analyst* PPOC’s Hello World analyst* Integral member of team tasks to deploy a COVID-19 Vaccine workflow to practices, introducing Scheduling Tickets and Decision Trees* Creator of PPOC’s Follow Up Appointment Request workflow* Member of team working with Boston Children\'s Hospital to implement Book Anywhere* Leading initiative to streamline the PPOC’s referral processes* Responsible for assigned upgrade tickets quarterly; both Nova Notes and PPOC-focused enhancements* Assist in the onboarding of new practices to the PPOC* Representative on PPOC Patient Safety Council for Front End Applications* Partner closely with the Cadence/Prelude training team to ensure training materials reflect system build* Works collaboratively with all applications to identify and resolve any identified issues
EDUCATION
Suffolk University - Sawyer Business School
Masters, Health Administration
Quinnipiac University - Lender School of Business
Bachelor of Science, Health Administration
University of Massachusetts Lowell
Graduate Certificate, Health Informatics
Lewis Mills High School
High School
SKILLS
ABOUT AMY ARMATA
Experienced health care professional with expertise in Epic build, testing, implementation and support. As well as, practice operations, quality and process improvement, and project management. Known for attention to detail, strong communication skills, a commitment to successful outcomes, and the ability to see the ‘big picture’. Epic Build, Implementation & Support: Trusted Cadence/Prelude/Referral/MyChart analyst within the outpatient setting. Experience with templates (build and management), visit types, registration, scheduling and referral workflows and End User support.Practice Operations: Proven resource for practice managers to assist in the development and implementation of operational projects.Process & Quality Improvement: Facilitated and participated in process improvement projects in ambulatory practices. Outcomes from these projects have improved patient access, practice workflows, and patient and staff satisfaction.
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