Amy Lawrence

Enablement Manager - Spend Optimization Services @SHI International Corp.

Milton Keynes, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Nov 2025 — Present

Enablement Manager - Spend Optimization Services @SHI International Corp.

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I play a pivotal role in empowering teams to effectively sell and deliver our ITAM, FinOps, and MSAG services. By designing targeted enablement programs, I facilitate cross-functional collaboration and equip teams with essential tools and insights. My efforts result in improved alignment among stakeholders and a measurable increase in service adoption.

EDUCATION

2004 — 2008

Northampton School for Girls

GCSEs

2008 — 2010

Northampton College

BTEC National Diploma, Sport Development

2010 — 2012

University of Northampton

Certificate of Higher Education , Sport development

SKILLS

Team LeadershipEmployee TrainingCustomer SupportComplaint ManagementTeamworkOrganisational LeadershipCustomer ExperienceTechnical SupportCustomer RetentionCustomer ServiceRecruitingTime ManagementSalesCall CentersCustomer RelationsSourcingTrainingCustomer Satisfaction

ABOUT AMY LAWRENCE

As the Manager of IT Asset Management (ITAM) Talent Development, I spearhead the development and management of the ITAM Administrators team and the corresponding talent development program. My primary goal is to cultivate future talent and prepare them for key roles within ITAM.My core responsibilities include overseeing the collation, delivery, process, and adherence to the Learning & Development requirements of our ITAM team. I believe in fostering an environment of continuous learning and professional growth to keep our team updated and equipped with the latest industry knowledge and skills.In partnership with our HR recruitment team, I actively support ongoing recruitment initiatives to attract top-tier talent to our organization. I am equally dedicated to the development and implementation of effective talent retention strategies for our ITAM team.My passion lies in nurturing talent, guiding individuals through their professional journey, and contributing to the overall success of our organization. I am committed to creating a positive and enriching work environment that not only retains talent but also encourages their continual growth.

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Amy Lawrence — Enablement Manager - Spend Optimization Services at SHI International Corp. in Milton Keynes, GB | Unifers