Amy Wood
Director of Customer Support - Companion Products at Epicor
- Role
- Director of Customer Support - Companion Products at Epicor
- Location
- Austin, TX, US
- LinkedIn followers
- 500 followers
About Amy Wood
Certified Customer Support Manager with over 20 years of experience working with ERP solutions for the aviation, manufacturing and distribution industries. Skilled in operations, reporting, development processes, and success management. Strong success manager with a passion for providing world-class service.
Experience
Director of Customer Support - Companion Products
Apr 2025 — Present
Education
Odessa College
Certificate of Technology
Skills
- Enterprise Software
- Quality Assurance
- Databases
- Technical Support
- Microsoft Office
- Sales
- Customer Service
- Zendesk
- Training
- Testing
- Troubleshooting
- Process Improvement
- Management
- Operations Management
- Account Management
- Project Management
- Business Process Improvement
- Integration
- Sql
- Program Management
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