Amy Kogelman
Director of Agile Delivery, Enterprise Agile Coach, Lead Technical Program Mgr, Senior Scrum Master @Five9
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WORK HISTORY
Director of Agile Delivery, Enterprise Agile Coach, Lead Technical Program Mgr, Senior Scrum Master @Five9
Develop and implement lean portfolio management across the product organization, including consistent prioritization framework across multiple planning horizons • Develop and execute a multi-year strategy for SAFe Agile Transformation • Create operating KPIs as a single source of truth to provide transparency, measure progress and drive continuous improvement • Influence executives, leaders, business units, and technology teams on agile principles, values, building techniques, growth, and maintain a thriving agile organization • Provide agile leadership coaching and training to Scrum Masters, Product Owners, functional managers, and executives • Continuously improve operational processes to enhance consistency of delivery, improve customer satisfaction and reduce costs • In partnership with HR L&D, facilitate organizational learning, change management, and process adoption of agile via metrics, benefits realization, outcomes, and retrospective findings • Develop a comprehensive organizational readiness strategy, including change management at all levels • Implement tools and processes that enable adoption of SAFe agile practices and improve collaboration • Become a trusted partner for cross-functional leaders in Technology, Sales, Marketing, Risk, and Client Services to ensure alignment across the enterprise • Keep abreast of new and evolving product delivery frameworks, methods, and strategies * Facilitate all Scrum Team ceremonies fostering continuous improvement and collaboration * Work with Product Management, Engineering, and Quality Engineering to manage dependencies and risks for successful delivery
EDUCATION
Washington State University
Computer Science and Business Admin
University of Colorado Denver
Computer Science
SKILLS
ABOUT AMY KOGELMAN
At Five9, my role as Director of Agile Delivery is to harmonize and propel our product…
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