Amy Kogelman

About Amy Kogelman

At Five9, my role as Director of Agile Delivery is to harmonize and propel our product…

Experience

1. Director of Agile Delivery, Enterprise Agile Coach, Lead Technical Program Mgr, Senior Scrum Master

   Five9

   Oct 2017 — Present

   Develop and implement lean portfolio management across the product organization, including consistent prioritization framework across multiple planning horizons • Develop and execute a multi-year strategy for SAFe Agile Transformation • Create operating KPIs as a single source of truth to provide transparency, measure progress and drive continuous improvement • Influence executives, leaders, business units, and technology teams on agile principles, values, building techniques, growth, and maintain a thriving agile organization • Provide agile leadership coaching and training to Scrum Masters, Product Owners, functional managers, and executives • Continuously improve operational processes to enhance consistency of delivery, improve customer satisfaction and reduce costs • In partnership with HR L&D, facilitate organizational learning, change management, and process adoption of agile via metrics, benefits realization, outcomes, and retrospective findings • Develop a comprehensive organizational readiness strategy, including change management at all levels • Implement tools and processes that enable adoption of SAFe agile practices and improve collaboration • Become a trusted partner for cross-functional leaders in Technology, Sales, Marketing, Risk, and Client Services to ensure alignment across the enterprise • Keep abreast of new and evolving product delivery frameworks, methods, and strategies * Facilitate all Scrum Team ceremonies fostering continuous improvement and collaboration * Work with Product Management, Engineering, and Quality Engineering to manage dependencies and risks for successful delivery

Education

• Washington State University

  Computer Science and Business Admin

  1991 — 1993

• University of Colorado Denver

  Computer Science

  1989 — 1991

Skills

• Strategy
• Customer Relationship Management (Crm)
• Web Applications
• Quality Assurance
• Sdlc
• Solution Architecture
• Business Analysis
• Management
• Scaled Agile
• Crm
• Sharepoint
• Integration
• IT Strategy
• Release Management
• Project Portfolio Management
• Agile Methodologies
• Requirements Gathering
• Scrum
• Integration Architecture
• Enterprise Software
• Databases
• Software Development
• Agile Project Management
• Software Project Management
• Project Management