Amy Knapp

Information Technology Governance Manager @Zions Bancorporation

Salt Lake City, UT, US
MOBILE NUMBERS
+18•••••••35

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WORK HISTORY

Jul 2025 — Present

Information Technology Governance Manager @Zions Bancorporation

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Salt Lake City, UT, US

Focused on transforming our Technology Governance Program to better align with the fast-paced financial services industry. My goal is to streamline our processes, promote collaboration, and make compliance a seamless part of our high-performing culture.

EDUCATION

2015 — 2018

Western Governors University

Master’s Degree, Information Security and Assurance

2010 — 2014

Western Governors University

Bachelor's Degree, Business, Information Technology Management

N/A

Park City Culinary Institute

Pastry and Baking Certificate

SKILLS

Problem ManagementLeadershipDocumentationVendor ManagementProject DeliveryIT Service ManagementChange ManagementRelease ManagementTechnical WritingBusiness Relationship ManagementIT StrategyIT OperationsDisaster RecoveryIntegrationInformation TechnologyHardwareProblem SolvingHp Service DeskOperating SystemsApplication Support ServicesManagementTrainingSystem DeploymentItilCall CentersService-NowSystems AnalysisBusiness Process ImprovementService DeskService DeliveryTechnical SupportIncident ManagementProcess ImprovementIT ManagementNetworkingCommunicative SkillsSoftware & Hardware TrainingQuality AssuranceSoftware DocumentationSystem Administration

ABOUT AMY KNAPP

Strategic Information Security & Compliance Leader with 10+ years of success in cybersecurity, customer audit programs, and enterprise risk management. A proven architect of high-performing security teams, driving compliance initiatives and enhancing organizational trust. Adept at navigating complex regulatory frameworks (e.g, ISO 27001, SOC 2, NIST), ensuring audit readiness, and translating security risks into business-aligned strategies. Trusted partner to executives and stakeholders, delivering solutions that strengthen security posture and resilience.Core CompetenciesGovernance, Risk, and Compliance (GRC) Information Security Leadership Audit & Risk Management Process Optimization & AutomationStrategic Program Development & Execution Training & Security Awareness ProgramsRegulatory Compliance (SOC 2, ISO, NIST, GDPR) Privacy-by-Design & Data Protection StrategiesStakeholder Engagement & CommunicationService Delivery & IT Operations ManagementReputational Risk & Incident ResponseTechnology & Product Compliance Integration

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