Amy Boss

Optimizing the experience of bringing products to market.

Role: Product Operations at Invoca
Location: Bellevue, WA, US
LinkedIn followers: 500 followers

About Amy Boss

I believe in outstanding digital experiences for everyone. AI should be leveraged to reduce task work and create more space for thought work. I focus on the execution of innovative, strategic and operational initiatives through the product lifecycle, always keeping the voice of the customer (VOC) in mind. I see all challenges as opportunities for change, and ultimately, success.Talk to me about: Product Operations, Customer Experience, Leveraging AI, Creating Your Product Tech Stack, Cross-team Collaboration, Strategic Business Evolution, Customer Success, Product Adoption, Voice of the Customer, Building while Flying the Plane, Bringing People Along, Employee Success & Activation, Organization Design, Change Management, and Human-Centered Design.

Experience

Product Operations
Invoca
Feb 2023 — Present · Bellevue, WA, US
I create value by enabling the product team through industry best practices, ensuring vertical alignment with company objectives, and strengthening cross-company communication. Through the use of a people, process, tools framework, Product Managers have more time for thought work and spend less time on task work.Invoca is an AI-powered call tracking and conversational analytics company that brings the depth of marketing analytics traditionally limited to digital consumer interactions. The company specializes in the fields of inbound call marketing, call tracking, call intelligence, and pay-per-call advertising.

Education

UW Foster School of Business
Master of Business Administration (MBA), Technology
University of Washington
Bachelor of Arts (BA), Sociology
University of Washington
Bachelor of Science (BS), Psychology

Skills

Training
Cross-Functional Team Leadership
Marketing
Change Management
Digital Marketing
Business Process Improvement
Market Research
Consulting
Thought Leadership
Project Management
Strategic Planning
Program Management
Digital Strategy
Manage Client Relationships
Team Management
Competitive Analysis
Start-Ups
Online Advertising
Integration
Management
Saas
Customer Relationship Management (Crm)
Web Analytics
Integrated Marketing
Strategy
E-Commerce
Data Analysis
Team Leadership
Analytics
Business Strategy
Analysis
Product Management
Process Improvement
Leadership

Find verified contacts for anyone on LinkedIn

Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.

Start for free See how it works

Free plan included · No credit card required

This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.