Amy Hoster

About Amy Hoster

I am a results-driven leader in operations, sales, and marketing with over 20 years of experience in transforming communities and delivering measurable outcomes. I specialize in crafting strategies that drive occupancy growth, revenue maximization, and operational excellence in senior living organizations.My expertise lies in the intersection of operations, sales, and marketing, where I create integrated strategies that align with organizational goals and adapt to evolving market conditions. I am passionate about blending traditional community outreach and marketing strategies with innovative digital approaches to drive engagement, brand visibility, and business growth. Whether it’s launching a new senior living community, turning around underperforming properties, or overseeing regional sales teams to exceed occupancy targets, I have consistently delivered outcomes that not only meet but exceed expectations.One of my proudest accomplishments was leading a senior living community through its successful opening and subsequent market penetration. I created a comprehensive marketing and sales plan that resulted in exceeding occupancy goals in the first year, and continued to build strong referral networks that ensured long-term growth. Similarly, in my role as Regional Director of Sales & Marketing. I successfully turned around an underperforming region, achieving a 45% increase in occupancy within three months and consistently exceeding sales targets. These successes are driven by my ability to motivate teams, streamline operations, and execute sales strategies that resonate with target audiences.I am recognized for my hands-on leadership style, empowering teams to take ownership of their work while maintaining a clear vision for the organization’s success. I am a strong advocate for fostering a collaborative work environment, where creativity and accountability thrive, and all members are aligned with the organization’s mission. Colleagues often describe me as a dynamic, approachable, and decisive leader who is equally focused on operational efficiency and compassionate resident care.I thrive in fast-paced, mission-driven environments where I can inspire growth, lead teams, and create a lasting impact on the lives of residents and their families.If you are looking for a leader who can drive revenue growth, streamline operations, and elevate your senior living community’s presence in the market, let’s connect.

Experience

1. Solutions Consultant

   12 Oaks Senior Living

   Aug 2022 — Present · Dallas, TX, US

   Collaborate with senior living communities to enhance operational performance in areas such as sales processes, resident care standards, and day-to-day management.* Identify and implement best practices to improve efficiency and resident satisfaction.* Provide guidance and support in achieving organizational goals and meeting regulatory requirements.* Assist 12 Oaks Senior Living with special projects, including strategic planning, market analysis, and operational initiatives.* Serve as a trusted advisor to community leadership teams, fostering a culture of excellence and continuous improvement.In my current role as Solutions Consultant and Regional Manager, I align operations with the organization\'s mission, vision, strategy, and goals to drive operational excellence and ensure a resident-focused culture. I provide comprehensive support to regional leaders, assisting in the development of annual budgets and property visits, as well as performing due diligence on new assets. My efforts contribute to strategic planning and maximizing asset performance across multiple senior living communities.Additionally, I train Department Directors and staff to improve sales, operational expertise, and service delivery, ensuring that we consistently offer the highest quality experience to our residents. I collaborate with Executive Directors to evaluate market conditions and adjust unit pricing to stay competitive, further optimizing revenue opportunities.

Education

• University of Phoenix

  Bachelor of Business Administration - BBA

Skills

• Older Adults
• Senior Relocation
• Seniors
• Senior Residential
• Market Planning
• Forecasting
• Advertising
• Customer Retention
• Sales
• Customer Service
• Online Advertising
• Non-Profits
• Public Speaking
• Event Management
• Retirement
• SEO
• Competitive Analysis
• Strategic Planning
• Business Development
• Social Media Marketing
• Management
• Retirement Homes
• Customer Satisfaction
• Training
• New Business Development
• Budgets
• Senior Real Estate
• Nonprofits
• Product Management
• Mobile Devices
• Direct Sales
• Analytics
• Marketing
• Email Marketing
• Social Media
• Cross-Functional Team Leadership
• Fundraising
• Marketing Strategy
• Negotiation
• Market Analysis