Amy Horton

About Amy Horton

Experienced Senior Manager Specializing in Strategic IT Projects and Budget Management with 19 years of experience in IT business infrastructure and applications for critical, high-demand, advanced technology operations. Expertise spans various areas including non-profit, R&D, logistics, service, sourcing, order management, engineering, manufacturing, finance, sales, and marketing. Eleven years of Project/Change Management experience delivering and supporting high-risk, complex projects on time, within budget, and with high customer satisfaction. Four years of experience as a people leader and two years managing a department budget of over $10MM.Possess a successful record of accomplishments in leading and facilitating project completion, change management, business and technical communications, data warehousing, BI reporting, ERP and relational database administration, software development, UAT, and end-user training. Improved business processes through strategic project planning and execution. Recognized as an effective project manager, change manager, team member, leader, and communicator who develops strong partnerships with all internal and external stakeholders.Specialties: • ERP Project Management• Change Management• Change Impact Assessment• Training Coordination• Business Process Workflow Analysis• Risk Analysis & Mitigation• Creative Problem Solver• Written and Verbal Communication• Strong Analytical/Organizational Skills

Experience

1. Sr Manager, Projects & Planning

   Make-A-Wish America

   Apr 2022 — Present · Phoenix, AZ, US

   Lead and oversee various IT projects, providing strategic guidance and support to project managers. Ensure alignment with organizational and departmental goals, resulting in successful project delivery.Continuously improve the visibility and accuracy of the IT department\'s budget and forecasting by implementing, maintaining, and enhancing a comprehensive system using Smartsheet. This system effectively controls, manages, monitors, reports, and provides leadership dashboards for a budget exceeding $10MM.

Education

• University of Phoenix

  Bachelors of Science, Information Technology

  2007

• W. P. Carey School of Business – Arizona State University

  Master of Science, Information Management

  2010 — 2011

Skills

• Software Development
• User Acceptance Testing
• Access
• Project Planning
• Integration
• Windows
• Team Leadership
• Erp
• Technical Support
• Business Analysis
• IT Management
• IT Service Management
• Sap
• Sql
• Databases
• Customer Relations
• Manufacturing
• Program Management
• Testing
• Sql Server
• Project Management
• Documentation
• Operating Systems
• Quality Assurance
• Customer Service
• Software Documentation
• Sdlc
• Business Intelligence
• Business Process
• Analysis
• Troubleshooting
• Project Implementation
• Management