Amy Hernandez
VP, Product Delivery Manager
- Role
- VP, Product Delivey Manager at JPMorganChase
- Location
- Summit, NJ, US
- LinkedIn followers
- 500 followers
About Amy Hernandez
Extensive experience in managing complex projects globally. Skilled in client relationships, strategic development/implementation, and adapting to changing priorities. Proven success in leading cross-functional teams, implementing agile product strategies, optimizing vendor performance, and delivering multimillion-dollar savings. Excels at aligning technology and business needs to achieve scalable growth and operational efficiency. Core competencies:Product Lifecycle Management | Agile Project Management | Cross-Functional Leadership | Strategy Implementation | Process Improvement | Cost Optimization | Change Management | Stakeholder Engagement
Experience
VP, Product Delivey Manager
Jul 2019 — Present · Jersey City, NJ, US
Lead global delivery of the Document and Business Solutions (DBS) product portfolio, managing the full lifecycle of print, design, scanning, mail, and storage services across the firm.• Develop and maintain product roadmaps and prioritized backlogs, ensuring alignment with strategic business objectives and user needs.• Oversee Agile delivery, driving adoption of Scrum and Kanban practices to optimize execution and ensure timely release of features.• Monitor risks, issues, and program health; escalate to IT leadership and sponsors with actionable recommendations to safeguard delivery.• Collaborate with Technology, Architecture, Operations, and Risk & Control partners to integrate infrastructure upgrades, digital capabilities, and compliance initiatives into product planning.• Prepare and present executive-level communications and program status updates to senior leadership, highlighting progress, dependencies, and value realization.• Provide leadership and guidance to cross-functional teams, removing obstacles and enabling successful delivery across multiple programs.Key Achievements:• Designed and launched a self-service print and design intake tool, improving efficiency, reducing manual intervention, and enhancing client experience.• Delivered multiple large-scale product enhancements on time and within budget, supporting the firm’s digital transformation strategy.
Education
New Jersey City University (NJCU)
B.S, Business Administration; Marketing
1999 — 2003
Rutgers Business School
Master of Business Administration (MBA), Supply Chain Management
2009 — 2013
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