Amy Heddleson
Senior Managing Consultant, NGCCA Social Director, experienced PMP, Portfolio & Project Manager, Product Owner, & Marketing Manager
- Role
- Managing Consultant Project & Change Delivery at Mavendog, Llc
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
About Amy Heddleson
Specialties: Senior Product Management and MarketingProgram and Project Management - PMPPortfolio ManagementLeadershipSpeaker or Training - live or remoteSDLC AgileEvent Management - for profit/non-profitVoIP technologies grown from IP PBX and TelephonyManaged ServicesInternal and External Marketing Material/Collateral ProductionAsset ManagementIntelligence - HUMINT or SIGINT
Experience
Managing Consultant Project & Change Delivery
Jul 2021 — Present · NC, US
Amy Heddleson is a Managing Consultant and Mavendog Affiliate within our Project & Change Delivery (PCD) practice.Professionally, Amy has served as a Senior Product Marketing Manager, Technology Program Manager, and SCRUM Team Manager, gaining 20 years of corporate experience managing multi-million-dollar international products and programs in the IT, Telecommunications, VoIP, and CRM industries.She has experience leading projects through the stakeholder and executive funding process to facilitate capital entitlements (typically above $10M). She also has extensive knowledge in hardware and software design, development, and delivery using common-industry project and team collaboration tools.
Education
University of North Georgia
BS, Biology
1991 — 1995
Project Management Institute
PMP, Project Management
2004 — 2004
Regis University
MBA, TBD
2003 — 2004
Skills
- Product Marketing
- Call Center
- Product Management
- Process Improvement
- Crm
- Managed Services
- Integration
- Telecommunications
- Contact Centers
- Session Initiation Protocol (Sip)
- Pre-Sales
- Sdlc
- Fundraising Campaign Management
- Web Content Writing
- Solution Selling
- Voice Over Ip (Voip)
- Management
- Avaya Technologies
- Managerial Finance
- Professional Services
- Ivr
- Cloud Computing
- Direct Sales
- Training
- Genesys
- Cisco Systems Products
- Certified Project Manager
- Telephony
- Avaya
- Capital Campaign Management
- Unified Communications
- Business Process Improvement
- Sip
- Account Management
- Voip
- Data Center
- Wireless
- Customer Relationship Management (Crm)
- Cisco Technologies
- Pmp
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