Amy-Elizabeth Perrino
Training & Development Manager at Amgen
- Role
- Training & Development Manager at Amgen
- Location
- West Greenwich, RI, US
- LinkedIn followers
- 500 followers
About Amy-Elizabeth Perrino
Experienced Training and Development Manager with a demonstrated history of working in…
Experience
Training & Development Manager
Nov 2011 — Present · W Greenwich, RI, US
Instructional designerImprove staff performanceConduct behavioral analysesSupport regulatory training complianceSupport process improvement initiativesFacilitate career development training
Education
Brown University
Certification, Training & Instructional Design
2002 — 2003
Brown University
Certification, Business Management
2003 — 2004
Walden University
Bachelor of Science (B.S.), Instructional Design & Technology
2012 — 2015
Walden University
Master of Science (MS), Instructional Design and Technology - Online Learning
2015 — 2018
Walden University
Doctor of Education - EdD, Higher Education and Adult Learning
2018 — 2022
Skills
- Coaching
- Organizational Development
- Management
- Team Building
- Sales
- Team Leadership
- Customer Service
- Vendor Management
- Performance Management
- Employee Training
- Call Center
- Organizational Effectiveness
- Business Intelligence
- Call Centers
- Instructional Design
- Onboarding
- Training
- Sharepoint
- Call Center Development
- Training Delivery
- Curriculum Design
- Business Analysis
- Process Improvement
- Troubleshooting
- Quality Assurance
- Social Media
- Change Management
- Cross-Functional Team Leadership
- Customer Experience
- Leadership
- Telecommunications
- Needs Analysis
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