Amy Cullen

About Amy Cullen

My goal? To make the complex feel simple and intuitive. This spans across all of my specialities: UX research, design, frontend dev, coaching, people management and business growth. Collaboration is at the heart of my process. I develop successful strategies in ambiguous, dynamic, and ever evolving companies. I have a 8+ year track record of transforming teams and scaling to support growth. If you\'re passionate about UX and design and/or the subconscious user experience and how to create enjoyable experiences, let\'s connect! Specialties: Operations, Strategy, UX Research, UX/UI Design, Inclusive Design, Front-End Development, Public Speaking, Consulting, Coaching and more.

Experience

1. Director of Ux Research & Design

   Creed Interactive

   Feb 2022 — Present · Bend, OR, US

   Manage a team of internal UX Research and Design team members plus contractors, co-create vision and operational strategy for medium sized agency with operations leaders, and provide senior creative and UX services. Collaborate with all internal departments include but not limited to operations, GM, CTO, Head of Operations, development and project management teams to orchestrate UX and design, co-develop annual strategy plan, evaluate costs, and discuss addition or removal of business lines.• Orchestrate team of ux researchers and designers for success and high performance while keeping a high morale in a challenging ecomony.• Facilitate marketing and support sales efforts.• Own the digital presence including website and social channels.• Establish processes tailored to new clients, improving pitching and onboarding. • Create library of collateral materials and succession planning, establishing design and document standards and implementing seamless information handoff between cross-functional teams.• Directing UX research and design efforts across diverse industries and technologies, enhancing user satisfaction and accessibility.• Planning and facilitating discovery workshops with cross-functional teams to identify user and business needs, driving the development of user-centered products and features.• Directing lead ux researcher on remote user interviews and usability testing, optimizing time and resources for valuable user insights and presentation of findings in plain speak.• Translating ux and design to front-end and back-end development teams for seamless delivery.

Education

• Universidad de Sevilla

  Spanish

  2001 — 2001

• Frontend Masters

  Web Development

  2014 — 2019

• Minneapolis College

  Certificate, Web Design

  2005 — 2006

• Cornell University

  Certificate, High Performance Leadership

  2019 — 2020

• Minneapolis College of Art and Design

  Graphic/Web Design

  2006 — 2007

• Minnetonka High School

  Diploma

  1994 — 1998

• University of Minnesota Morris

  Liberal Arts, English and Spanish

  1998 — 2003

• Code School

  Web Development

  2014 — 2019

Skills

• Web Design
• Graphic Design
• Website Development
• Dreamweaver
• Flash
• Indesign
• Illustrator
• Photoshop
• Spanish
• Mobile Devices
• Management
• Frontpage
• Technical Support
• Email Marketing
• Html
• Css
• Wordpress
• Mac
• Adobe Creative Suite
• User Experience
• Quarkxpress
• Typography
• Social Media Marketing
• Digital Media
• User Interface Design
• Marketing
• Advertising
• Online Marketing
• Layout
• Web Development
• Cms
• Copywriting
• Information Architecture
• Brand Development
• Interaction Design
• Digital Marketing
• Presentor
• Photography
• Online Advertising
• SEO