Amy Castaneda
Director of Operations @Intermex - International Money Express
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WORK HISTORY
Director of Operations @Intermex - International Money Express
US
Rehire to collaborate with senior management to develop performance goals and long-term operational plans. Proficient in maximizing efficiency through process analysis and cross-functional collaboration, setting strategic goals for operational excellence. Skilled in developing, implementing, and monitoring day-to-day operational systems and processes to ensure visibility into key initiatives. Recognized for engaging in high-level negotiations to secure new contracts and drive business growth. Oversees the performance of corporate-owned stores across the United States, leading all aspects of sales generation, day-to-day operations, loss prevention, merchandising, and employee development. Achieves sales and profitability goals, ensuring the delivery of superior service and a \"Best-in-Class\" customer experience as the \"Face of Intermex.\"
EDUCATION
University of Phoenix
Bachelor's degree, Computer Software Engineering
University of Phoenix
Associate of Arts (AA), Computer Programming
Fasttrain College
A/S, MIS
University of Phoenix
Master of Business Administration - MBA, Project Management
ABOUT AMY CASTANEDA
Throughout my career, I’ve had the opportunity to grow through a variety of roles, from…
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