Amy Amy Kelly Potts
Business Systems Analyst @Knights of Columbus
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WORK HISTORY
Business Systems Analyst @Knights of Columbus
Drive enterprise-wide clarity and modernization by defining the business systems analyst function, aligning it with strategic priorities, and establishing clear stakeholder engagement. Lead the documentation and visualization of business requirements, workflows, and system connections to ensure accurate, actionable insights that support solution development. Champion the transition from legacy tools like JIRA and Serena to modern platforms aligned with IT roadmaps and digital transformation goals. Serve as subject matter expert, guiding developers and validating data. Projects span investment advisor compensation, learning management, membership, compliance, ServiceNow, SAP, and finance.
EDUCATION
Susquehanna University
BS, Marketing, Computer Science
SKILLS
ABOUT AMY AMY KELLY POTTS
I am a Lead | Senior Business Analyst who evaluates systems, data, and processes to accelerate project/product launches, reduce costs, and deliver enterprise-wide value. My expertise is focused on combining big-picture vision with a meticulous approach to execution, bridging the gap between IT and business.What I do is translate complex data into compelling, visual insights that drive decision-making and uncover new opportunities. I have a proven ability to shape strategy, define project roadmaps, and serve as a trusted subject matter expert across commercial insurance, restaurant hospitality, technology, and pharmaceutical industries.The added value I bring to the table is both left- and right-brained thinker offering analytical and creative value. Agile mindset. Additionally, I am known for driving EXPERTISE Business Analysis Data Analysis Systems Analysis Requirements Gathering Product Implementation Project Management Change Management Stakeholder Engagement Continuous Process Improvement Cross-Functional Collaboration Performance Monitoring Team Mentoring
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