Amy Wong
- Role
- Customer Insights Research Lead - Gtech Products, Tools, and Operations at Google
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Amy Wong
Seasoned professional with full-service research experience leading…
Experience
Customer Insights Research Lead - Gtech Products, Tools, and Operations
Jan 2020 — Present
Provided high-visibility insight – shared across executive, engineering, product operations, marketing, and UX teams – that has informed the product roadmap, including influencing the development of a feature projected to increase ad adoption.* Directed initiatives to drive process efficiencies and create new, valuable insights and deliverables.* Pivoted constantly to navigate ever-evolving processes while consistently delivering projects on schedule.* Served as subject matter expert on automation for ad products; created cross-study analysis to drive discussions with various product managers, with goal of identifying gaps and growth opportunities to alleviate advertisers’ uncertainty around automation.* Led conversations around how the team approaches and shares insights, with focus on doing so in a compelling, visually dynamic way to ensure comprehension and foster movement on top insights.
Education
University of Maryland
BA, Communication
1993 — 1998
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