Amy Yocum

About Amy Yocum

As Manager of Sales Practices, I lead a team of field enablement professionals to execute learning and enablement strategies that drive measurable field success. I champion collaboration, continuous improvement, and strategic alignment, with a commitment to fostering team growth and delivering value through effective sales enablement initiatives. Proficient in strategy design, leadership, and program management, my focus is on optimizing field performance and delivering impactful solutions tailored to organizational needs. My career in Learning and Development spans over twenty years and includes managing onboarding programs that significantly increased production for first-year Client Managers and Executives, showcasing a results-driven approach to training success.

Experience

1. Manager, Sales Practices

   Guardian Life

   Jun 2024 — Present

   Provide oversight and leadership to a team of field enablement professionals in the development and maintenance of new and existing Sales and Client Management training initiatives. Develop and evolve the team to support optimizing field performance. Assess the development needs of the field and identify the appropriate solutions, prioritization, and mode of delivery. Develop and articulate an effective and comprehensive sales training strategy. Measure, monitor, and report on performance and impact to the organization.Accomplishments- Supported multiple major product launches with training and resources that boosted field readiness, resulting in a 131% year-over-year sales increase and early attainment of implementation targets - Elevated training quality with standout results, consistently earning participant satisfaction ratings above 90%- Delivered training that increased the field\'s confidence and use of productivity-enhancing AI tools by an average of 20%

Education

• DeSales University

  MBA

• Kutztown University of Pennsylvania

  BS

Skills

• Project Management
• Employee Engagement
• Organizational Development
• Public Speaking
• Management
• Team Building
• Career Development
• Human Resources
• Budgets
• Needs Analysis
• Sales
• E-Learning
• Program Management
• Staff Development
• Strategic Planning
• Workshop Facilitation
• Instructional Design
• Curriculum Design
• Performance Management
• Employee Training
• Interviews
• Leadership Development
• Strategy
• Training
• Coaching
• Insurance
• Instructor-Led Training
• Leadership
• Employee Benefits
• Voiceovers