Amy Williams
Sr. Vice President, Global Customer Experience at Rocky Brands, Inc.
- Role
- Sr Vice President, Global Customer Experience at Rocky Brands, Inc.
- Location
- Logan, OH, US
- LinkedIn followers
- 500 followers
About Amy Williams
Experienced Financial Services and Customer Experience leader with a demonstrated history of working in the apparel and fashion industry. Skilled in Sales, Contact Centers, Management, Business Development, and Business Process Improvement. Strong management professional with a Master of Business Administration (MBA) focused in IT Management & Global Operations & Supply Chain Management from Capella University.
Experience
Sr Vice President, Global Customer Experience
Jan 2026 — Present
Education
Capella University
Master of Business Administration (MBA), IT Management & Global Operations & Supply Chain Management
2013 — 2015
Ohio University
Bachelor's Degree, Business/Marketing
1994 — 1998
Skills
- Wholesale
- Sales Management
- Process Improvement
- Business Development
- Event Planning
- Customer Service
- Leadership
- Sales
- Management
- Team Leadership
- Customer Satisfaction
- Call Centers
- Sales Operations
- Time Management
- Budgets
- Analysis
- Business Analysis
- Sales Process
- Employee Training
- Team Building
- Pricing
- B2b
- Account Management
- Accounts Receivable
- Business Process Improvement
- Budgeting
- Retail
- Forecasting
- Merchandising
- Inventory Management
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