Amy West Baker
People Operations Manager at Smooth-On | SPHR | SHRM-SCP | Supporting the Creative Minds Behind the Magic
- Role
- People Operations Manager at Smooth-On, Inc.
- Location
- Northampton, PA, US
- LinkedIn followers
- 500 followers
About Amy West Baker
A seasoned Human Resources professional with a Bachelor\'s and Master\'s degree in Human Resources Management, I bring over two decades of comprehensive experience across the full spectrum of HR functions. Holding certifications such as SPHR, SHRM-SCP, and MBTI Certified Practitioner, and Six Sigma Black Belt, I specialize in partnering with organizations to develop and implement strategic HR initiatives that drive business success.My expertise encompasses:Leadership Coaching & Change Management - Guiding leaders through organizational changes, enhancing leadership capabilities, and promoting a culture of adaptability.Talent Acquisition & Workforce Planning - Designing and executing recruitment strategies to attract top talent and align workforce capabilities with organizational goals.Employee Relations & Engagement - Fostering positive workplace environments through effective communication, conflict resolution, and employee engagement programs.Performance Management & Organizational Development - Implementing performance appraisal systems and development programs that enhance employee productivity and growth.Compliance & Risk Management - HR Ensuring adherence to labor laws and regulations, mitigating risks through proactive policy development and training.I am passionate about leveraging HR as a strategic partner in business, aligning human capital strategies with organizational objectives to drive performance and growth.Let\'s connect to explore how we can collaborate to achieve your organization\'s HR goals!
Experience
People Operations Manager
Feb 2026 — Present · Macungie, PA, US
At Smooth-On, innovation isn’t just what we make — it’s how we work. As People Operations Manager, I help create an environment where talented, curious, and creative people can do their best work while supporting the growth of a company known for turning imagination into reality.I partner with leaders and employees across the organization to build a workplace where culture, creativity, and operational excellence come together. From supporting leadership and strengthening employee engagement to ensuring strong HR foundations and compliance, my focus is on making sure the people side of the business runs just as smoothly as the products we create.My work centers on:• Building a positive, engaging employee experience that reflects Smooth-On’s creative and collaborative culture• Partnering with leaders to support teams, solve challenges, and grow talent• Strengthening people programs that help employees learn, contribute, and thrive• Ensuring HR operations, policies, and compliance support a strong and sustainable organization• Bringing strategic thinking and continuous improvement to the people side of manufacturingI believe the best organizations are built when great products are powered by great people — and I’m proud to help support the talented team that makes Smooth-On such a fun and inspiring place to work.
Education
Moravian University
Master of Science (MS), Human Resources Management and Services
2009 — 2012
Muhlenberg College
Bachelor of Science (B.S.), Human Resources Management and Services
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