Amy Wenzel Smith

About Amy Wenzel Smith

I oversee a multi-site residential portfolio with a dual focus on maximizing financial…

Experience

1. Residential Property Manager

   Birgo Realty

   Sep 2024 — Present · Buffalo, NY, US

   Maximize operational performance of properties by achieving controllable net income, tenant satisfaction, and occupancy targetsManage collections, delinquencies, and eviction court casesAdvertise and lease vacanciesLead, manage, and train assistant property manager, leasing agent, and maintenance supervisor as a cohesive team to accomplish the goals of the property groupLead property takeovers; onboard new properties and execute the asset\'s business planConduct monthly budget review and reportingMaintain properties by investigating and resolving tenant complaints, conducting inspections, and enforcing rules of occupancyProvide excellent customer service through prompt, professional, and authentically caring responsesCoordinate services with external vendorsIdentify, propose, and execute annual CapEx projects with support from asset management and maintenance teamsSet the scope of unit renovations to optimize budgets and occupancyCollaborate with maintenance team for unit renovations; verify renovations are completed with consistent speed, quality, and budget efficiency.

Education

• State University of New York at Fredonia

  Bachelor of Science, Communications; Public Relations

  2002 — 2006

Skills

• Event Planning
• Recruiting
• Leadership
• Forecasting
• Project Management
• Management
• Teamwork
• Customer Service
• Coaching
• Marketing
• Sales
• Vendor Management
• Event Management
• Fundraising
• Budgets
• Finance
• Selling
• Training
• Payroll
• Analysis
• Strategy
• Time Management