Amy Wallace
- Role
- Business Process Director at Radiance Technologies
- Location
- Huntsville, AL, US
- LinkedIn followers
- 500 followers
About Amy Wallace
Business Operations professional with extensive experience in driving operational…
Experience
Business Process Director
Feb 2023 — Present
ACTIVE TOP SECRET CLEARANCE Performs critical analysis on current business processes and assists in the development of new, higher quality processes to increase efficiencies. •Assist with the transition away from Deltek Costpoint products and the configuration and integration of Unanet GovCon Enterprise Resource Planning (ERP) and Unanet Customer Relationship Management (CRM) tools. •Design and author workflows inside CRM tool to facilitate an automated approval process for business capture, OCI sweeps, and B&P projects. •Meet with technical and business managers to gather requirements and elicit needs; act as a liaison between business and technical areas and communicate consolidated business needs to consultants. •Work collaboratively with stakeholders from Technical Operations and Business Groups to include Finance/Program Control, Accounting, Human Resources, Purchasing, and Contracts to ensure cohesiveness across the different business areas within the company. •Engage with users to discuss pain-points with tools and internal business processes; research and recommend potential solutions. •Work to understand and document company goals and metrics to ensure viable, repeatable work flows and processes are established. •Conduct whiteboarding sessions and collaborative documentation to identify issues, work through potential solutions, and document outcomes. •Create, maintain, and distribute training resources for tools and business processes. •Draft and cirulate proposed guidelines and best practices for Project/Program Management, Firm Fixed Price (FFP) Bid Approvals, and Internal Research & Development (IRAD) Project Approvals and Management.
Education
Athens State University
Bachelor of Science (B.S.), Management
2014 — 2015
Skills
- Process Improvement
- Project Planning
- Analysis
- Far
- Government Contracting
- Security Clearance
- Defense
- Earned Value Management
- Program Management
- Army
- Military
- Government
- Sharepoint
- Management
- Dod
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