Amy Turnbull
Head of Readiness and Resilience @Network Rail
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WORK HISTORY
Head of Readiness and Resilience @Network Rail
East Midlands, GB
Leading a team of specialists delivering critical capabilities across Weather Resilience, Route Security & Crime, Seasonal Planning, Business Continuity, Cyber Incident Response, Timetable Change Readiness, and Testing & Exercising. Responsible for implementing physical mitigations to reduce trespass, suicide prevention, and minimise vandalism, improving safety and operational reliability. Leading to shape and embed resilience strategies by evaluating national and local risk registers to drive performance, readiness, assurance, and drive a culture of preparedness. Act as Subject Matter Expert to the senior leadership team, providing strategic counsel and challenge on risk readiness, response capability, and operational resilience. Oversee the full Business Continuity Management lifecycle—conducting Business Impact Analyses, developing Contingency Plans, and driving continuous improvement to ensure critical operations continue during disruption.
EDUCATION
Loughborough University
Psychology with Ergonomics
SKILLS
ABOUT AMY TURNBULL
Meticulous and collaborative professional with 13+ years of experience in operations management/improvement, emergency planning, business continuity and resilience enhancement through full life cycle project planning and evaluation. Skilful in risk management, scheduling, forecasting, budgeting, customer service improvement and the overall lead in complex projects and cross function programmes. Demonstrate excellent communication skills to cultivate productive relations with customers, colleagues, and stakeholders. Experience of leading large teams and specialisms. Trained and developed more than 260+ staff members of varying levels in multiple sectors. Hold both Strategic and Tactical Rail Incident commander competencies
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