Amy Simpson
Regional Customer Service Manager | Yokohama TWS | Passionate about enhancing customer satisfaction through continuous improvement and actionable insights.
- Role
- Regional Customer Service Manager at Yokohama TWS
- Location
- Kent, OH, US
- LinkedIn followers
- 500 followers
About Amy Simpson
CX Champion! Creating positive experienced is my passion, whether it\'s with my employees or our clients, their satisfaction matters. I have a natural ability to lead with empathy and optimism, creating change with true engagement and influence. Cross-functional leader and change advocate who delights in assisting others on a joint mission. I understand the keys to actual employee engagement; it\'s not just pizza parties.
Experience
Regional Customer Service Manager
Feb 2026 — Present · Akron, OH, US
Education
Bowling Green State University
Bachelor's of Science, Journalism
1997 — 2001
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