Amy Shurts

Experience

1. Director of Administration

   Integra Realty Resources

   Aug 2017 — Present · Dallas-Fort Worth, TX, US

   Executive Assistant to Jimmy H. Jackson, MAI, Executive Director and Stephen T. Crosson, MAI, National Litigation Practice Leader• Responsible for overall administrative operations, business operations/communications, and office workflow• Calendar management: conference room, traveling, lunch meetings, report deadlines, and conference calls• Assists in preparing materials for client meetings, board members and committees• Provide general administrative support/client relations• Arrange and managed travel plans• Prepare monthly expense reports• Assist in training new staff members• Assist with marketing or presentations when needed• Assist AR/AP team with daily operations within Microsoft Dynamics• Manage communications between clients and 15 commercial appraisers to bid/accept/decline job orders• Remediate client complaints and promptly resolved any concern utilizing conflict resolution• Manage client/vendor orders, create an electronic file for job orders, manage shared excel spreadsheet and assign the workflow to the appraisers• Facilitate business solutions through teamwork by leveraging co-workers from different areas of expertise• Create/Maintain online account profiles for clients/vendors• Originate and deliver engagement letters for commercial appraisals to clients/vendors• Database Management for accurate reporting• Manage multi-company switchboardDaily clerical duties for two companies: Greet all visitors by offering refreshments and inform the appropriate staff of their arrival, managed intake of call flow, prepare overnight packages, prepare/process outgoing mail and distribute incoming mail, assist with catering for meetings, handle maintenance request for the office and leasing tenants, purchase office supplies, maintain office equipment, archive files, and bind reports