Amy Shamburger
Partner Programs Manager, Internet Business @Mouser Electronics
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WORK HISTORY
Partner Programs Manager, Internet Business @Mouser Electronics
Mansfield, TX, US
Own the strategic direction and multi‑year roadmap for Partner Ecommerce Programs, aligning program vision with enterprise priorities and long‑term growth objectives. Serve as the senior business leader and SME for Partner Programs, influencing product strategy and ensuring program requirements are integrated into cross‑CVA roadmaps. Lead operational excellence initiatives, including triage redesign, escalation governance, and production support frameworks that reduce downtime and improve system reliability. Architect standardized onboarding and migration processes for the Kentico platform, enabling scalable client onboarding and consistent delivery across teams. Build team capability by delegating operational tasks, coaching analysts, and establishing repeatable processes that strengthen organizational maturity. Drive continuous improvement through structured post‑mortems, root cause analysis, and automation initiatives that reduce manual workload and improve efficiency. Strengthen client relationships through structured feedback loops, quarterly business reviews, and transparent communication of program performance.
EDUCATION
University of Phoenix
Bachelor of Science - BS, Business Management
Tarrant County College
Associate of Arts, General
SKILLS
ABOUT AMY SHAMBURGER
Senior-level product and program leader with a strong record of building scalable systems, optimizing operations, and guiding cross‑functional teams through complex transformation. I specialize in turning ambiguity into structure, aligning stakeholders around clear priorities, and delivering programs that improve efficiency, quality, and user experience.My background spans digital platforms, enterprise systems, operations, and organizational change. I’ve led multi‑year roadmaps, modernized legacy processes, and built frameworks that help teams work smarter and deliver consistent results. Whether the challenge involves platform migration, workflow redesign, onboarding, or operational governance, I bring a structured, collaborative approach that drives measurable outcomes.I’m known for creating clarity in fast‑moving environments, strengthening cross‑team alignment, and building processes that scale. I lead with transparency, data‑driven decision‑making, and a focus on continuous improvement. My work consistently reduces friction, accelerates delivery, and elevates the maturity of the teams and programs I support.
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