Amy Rivera-Colon

Experience

1. Management Assistant

   Hines

   Oct 1998 — Present

   Provide back-up assistance to Property Management StaffInteract with employees, contractors, visitors and tenantsMaintain database files with tenant informationCompose business letters, summaries and reportsObtaining and inputting tenant complaints in the Aware System Inputting Tenant Work AuthorizationsPrepare all tenants invoices for Sub-metered electricity, Tenant Work Authorization requests, Key and Lock requests, Outstanding Umbrellas, and UtilitiesMail checks received at the PMO to bank (lockbox address), maintain check logInteract with repair personnel when office equipment breaks down or experience failureCompose and update monthly weekend and emergency information packets; information lists like telephone, radio codes, addresses, and othersCoordinate tenant move-in/move-out functions, large deliveries and arrange the weekend activity for freight elevator reservation including certificate of insurance as needed.Make decisions and take actions during peak/crisis times with little supervision.Dispatching calls to engineering and janitorial staffMaintain certificates of insurance files for both tenants and building contractorsCoding invoices for payment Processing of checksAssists in compiling budget informationPrepare interoffice mail for messenger delivery / distribution of mail and deliveries Order/Maintain office supply inventoryOrganizing yearly social events such as blood drive/ Toys for Tots program, Cancer Care for Kids, holiday party

Education

• Borough of Manhattan Community College

  Associate of Arts and Sciences (AAS)

  1990 — 1993

Skills

• Event Planning
• Real Estate
• Facilities Operations
• Contract Management
• Bookkeeping
• Corporate Real Estate
• Office Management
• Time Management
• Training
• Lease Administration
• Management
• Property Management
• Microsoft Office
• Facilities Management
• Contract Negotiation
• Tenant
• Business
• Invoicing
• Outlook
• Administrative Assistants
• Process Scheduler
• General Ledger
• Leases
• Customer Service
• Budgets
• Community Outreach
• Microsoft Word
• Supervisory Skills
• Administration
• Powerpoint
• Microsoft Excel
• Human Resources