Amy Ricketts

Lead Service Designer @Hippo

London, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Nov 2025 — Present

Lead Service Designer @Hippo

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EDUCATION

2006 — 2009

University for the Creative Arts

Ba (Hons) 1:1, Visual Communication

2011 — 2011

University of the Arts London

MDes, Service Design Innovation

SKILLS

Graphic DesignUser ExperienceInformation DesignWeb DesignDesk ResearchProject ManagementUser ResearchConcept DevelopmentWorkshop FacilitationUser Experience TestingCo-DesignDesign StrategyBrand DevelopmentService DesignPrototypingDesign EthnographyVisual CommunicationEthnographyDesign Thinking

ABOUT AMY RICKETTS

I am deeply passionate about designing services that significantly enhance the life outcomes of their users.For the past 12 years, my focus has primarily been in the public and third sectors, where I have developed an expertise in designing services, particularly within the realms of health and social care.As a pragmatic designer, I understand the complexity of change and the importance of adaptability, active listening, early delivery, and frequent iteration in crafting excellent services.

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Amy Ricketts — Lead Service Designer at Hippo in London, GB | Unifers