Amy McNulty
Results-driven leader skilled in translating strategy into action | Sharp problem-solver adept at managing cross-divisional projects | Strong collaborator and communicator | Passionate about employee engagement
- Role
- Senior Delivery Manager at AIG
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
About Amy McNulty
A senior financial services leader with over 15 years of experience specializing in enterprise operations, business strategy, and transformation initiatives. As Senior Vice President and COO of Enterprise Payments Technology at Bank of America, contributed to key enterprise goals by managing daily operations for a 1,200+ person team, designing workforce strategies, and driving high-visibility initiatives such as launching BofA Merchant Services and executing company acquisitions. Played a key role in creating executive-ready presentations and C-suite reporting to align with enterprise technology priorities. Demonstrated proficiency in change management, workforce planning, and cross-functional collaboration to deliver impactful business outcomes. Previous roles included optimizing call routing, improving client servicing metrics, and reducing escalations through data-driven strategies. Known for fostering team alignment and engagement, while supporting senior leadership with actionable insights to meet strategic objectives effectively.
Experience
Senior Delivery Manager
Jun 2025 — Present · US
Education
East Carolina University
BSBA, Business Administration - Marketing
1994 — 1996
East Carolina University
MBA, Business Administration
1996 — 1998
Skills
- Analytics
- Business Strategy
- Change Management
- Management
- Strategy
- Business Development
- Project Management
- Business Process Improvement
- Business Analysis
- Sales
- Program Management
- Vendor Management
- Leadership
- Relationship Management
- Training
- Community Outreach
- Financial Analysis
- Crm
- Business Intelligence
- Compliance Regulations
- Mortgage Banking
- Recruiting
- Marketing
- Loss Prevention
- Strategic Planning
- Project Implementation
- Strategy Implementation
- Loss Mitigation
- Cross-Functional Team Leadership
- Process Improvement
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.