Amy McDaid
Lab Product Owner, Debit Cards & Payments @Lloyds Banking Group
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WORK HISTORY
Lab Product Owner, Debit Cards & Payments @Lloyds Banking Group
Edinburgh City, GB
I lead a team with a clear purpose -\'To Help Customers Pay\'. My team (100+ FTE) are responsible for ensuring all Consumer, Commercial & Islands customers can complete their everyday spend with seamless immediacy & security. We support the delivery of new features to enhance our customer experience, as well as compliance items to keep them safe. Accountabilities Inc. • Team management: Lead 100+ Product/ Engineering people mix; responsible for fostering an engineering-led culture; & creating a nurturing environment for my talented team.• Product management: Set the Lab Vision; Value Assessments; Backlog Management; Extensive stakeholder management; Creative Problem Solving. • Governance: Cost management of £00m+ budget; Risk (Inc. Regulatory) management; Supplier relationship management.
EDUCATION
Sciences Po
Political Science and Government
The Chartered Banker Institute
Diploma , Banking and Financial Support Services
University of Strathclyde
Bachelor's Degree, Law and Political Science
University of Glasgow
Master's Degree, MSc Management & Public Policy
ABOUT AMY MCDAID
Amy works at the forefront of digital transformation for Lloyds Banking Group as the Lab Product Owner (Head of Function) for Cards. She has a reputation for infectious positivity, collaboration, and meticulous organisation, all of which she brings to her role to drive the best customer and business outcomes. Amy has led multi-disciplinary teams to ideate, co-create and build innovative experiences for customers across back-end and digital channels. Amy has a natural leadership ability, with experience leading teams using agile methods and investing in individuals to empower them be at their best. She has won internal awards for her collaborative, team-building approach and has trusted stakeholder management skills at all levels. Amy has a strong track-record of delivery and exceptional performance in the workplace, industry forums and academia. Outside of work she has participated in industry-wide strategic initiatives with her tenure as Chair of the Scottish Financial Enterprise Young Professionals network being notable for the contribution to the industry\'s strategy, as well as more than doubling membership. Above all, Amy is an enthusiastic learner with a curious mindset. She is a fully accredited Chartered Banker (MCIBS), Advanced Scrum Product Owner & usually has a side project/ hustle on the go (Yin/ Yang Yoga Instructor being the most fun!).
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