Amy McClung Hedrick
Field work among technologists: studying IT tribes, their interactions with vendors and approaches to technology change
- Role
- Associate Research Analyst at S&P Global
- Location
- Winston-Salem, NC, US
- LinkedIn followers
- 500 followers
About Amy McClung Hedrick
Growing up left-handed, a minority of only 10% of the population, maybe I was inclined to…
Experience
Associate Research Analyst
Oct 2015 — Present
Conduct in-depth \"voice of the customer\" interviews with IT professionals to provide a narrative view of the CX (customer experience) in the market across a range of technologies - cloud/hosting, security, Internet of Things, AI/ML, edge, observability, storage and server infrastructure/data center. Select, tag, edit and curate narratives. Summarize qualitative findings as engaging content, to provide insight into technology adoption and usage. Edit internal newsletter.
Education
Georgia State University
PhD
University of North Carolina at Chapel Hill
BA
University of Florida - Warrington College Of Business
MBA
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